*Payment is due prior to the product being made. We do not generally offer product cancellations but we may be able to work with you if your order has not already been fulfilled.
*Turnaround time is between 1-3 weeks. If you need a quick turnaround time please contact us, and if we are capable, we will work with you to get your item out quicker. We offer standard USPS 2-5 business day shipping on all items except for signs which are in a 6-9 day shipping range. Once the package is in the hands of USPS we are no longer in control. We are not responsible for lost, stolen, or damaged packages.
*An order may be canceled only if it has not already been processed and made. Refunds are given if a mistake is made by the shop. If you have any questions or concerns about your product please first contact the shop owner via direct message so we can help to resolve your issue.
*Custom orders and wholesale orders are available and welcomed. Please contact the shop via direct message for more information!
A few disclaimers:
*Always inspect your product upon receipt as well as each time you give it to the child
*Children should always be supervised with wooden toys, even if they do not contain small parts
*Do not submerge/soak in water - spot clean only
*Do not put wooden teethers in the freezer
*If you notice a crack or breakage, DO NOT give the item to a child
*Pacifier clips can be a risk for strangulation, never let a child sleep with a clip on
*Only use pacifier clips under close parental supervision
*Scarves pose a risk for small children
*Only use scarves under close parental supervision